TERMS AND CONDITIONS
Payment Policy
Customers can make payment via internet banking or deposit machines. Our bank account will be advised during confirmation of order through email. Customers have 2 days grace period to clear payment for item bought. All items will only be confirmed of purchase once full payment has been received. A notification will be emailed to the customer.
Shipment
Orders are shipped via PosLaju and the tracking number for the items shall be emailed to the customer. All orders will be shipped on the next day after the order has been confirmed paid through our bank account.
Our Guarantee
We guarantee your item(s) will arrive in the same undamaged condition they left. All items shipped are in the highest available quality. Minor shelf wear may be evident. Your satisfaction is our number 1 priority. We put a lot of effort into packaging your item(s) to insure they arrive undamaged. However if the damage is done by the post office, we're not responsible for it.
Returns of the Goods
Goods sold are not refundable.
Cancellations
If you find yourself in need of canceling an order, the following shall be considered
1) If you cancel the order while the item is still in pre-order there is no fee aside from the cost of returning the money.
2) If the item has shipped from
3) If the items are Special Orders and canceled after shipping from
4) If the item is packed and ready to ship the cancellation fee is 30%.
All the above cancellation charges are non-negotiable.
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Privacy Policy
Gundam Garage is glad and would expand our gratitude for your trust that we will handle your information with care. By visiting Gundam Garage, you are accepting the terms and practices outline in this Terms and Condition.
Personal Information
Any information we learn from our customers allows us only to serve them better and improve their shopping experience on our site. All Information is classified and will be handled with care. You have the right not to disclose information to us but we will need your certain information in the process to complete your order.
Sharing or Disclosing Your Information
During the order process, as with any business, we must use other companies and individuals to perform functions on our behalf. These functions include delivering packages, sending postal mail, etc. As a result, businesses such as shipping companies may have access to certain personal information needed to perform their functions. However, these companies are under obligation not to use that information for any other purpose. By law, we sometimes must release account and other personal information when we believe release is necessary to comply with law or protect the rights, property, or safety of Gundam Garage, our users, or others. This may include exchanging information with government officials, as well as other companies and organizations to increase fraud protection. This is for our customers' own good and protects all of us.
Age Limitation
Gundam Garage does not sell products to anyone under the age of 18. Any contests and promotions we offer are eligible for entry only by customers 18 and over. We may sell some products meant for use by children, but these are only meant for purchase by adults. If you are under 18, we appreciate your visit to our site, but please know that you may use Gundam Garage only with involvement of a parent or guardian.
Final Notes
Other than the above condition, you will receive notice when information about you might go to a third party, and you may have an opportunity to choose not to share that information. This Privacy Policy governs your use of Gundam Garage, as well as our use of your information. It is your responsibility to review this Policy for changes, which may be made at the sole discretion of Gundam Garage. If you choose to visit Gundam Garage, your visit and any dispute over privacy is subject to this Policy and our terms of usage as outlined therein.
Feel free to drop us a mail please at gundamgarage00@gmail.com
